Kerry’s passion is to see healthy marriages. Marriages where wounded hearts are healed, hope is restored and the relationship, through Christ, becomes all that God intended. He believes that people need a safe, non-judgmental, grace-filled place to share their stories – a place where they can be loved back to life and learn to thrive in their true identity in Christ. As a young man, Kerry worked as a hairdresser in Scottsdale, AZ, where he learned to develop rapport with people from all walks of life. He went through a painful divorce which fostered a life-long desire to help himself and others build healthy, supportive, joyful and lasting relationships. In 1989, Kerry married Teresa and became a father to her four sons. They moved to North Idaho and ran a successful small business for 22 years while also serving as lay ministers and receiving training in biblical counseling. In 2011 Kerry and Teresa joined Grace Christian Fellowship where they grew into the lead pastor’s position. Kerry pursued his Master’s in Christian Therapy which he accomplished in 2016 at 68 years of age. He often says, “Don’t let age be an excuse (or anything else! LOL)” and is now considering pursuing his doctoral degree.

Kerry and his wife, Teresa, live in Coeur d’Alene, Idaho. Teresa also works at The Love Factor’s Newman Lake location as a family and parenting counselor. Together they love to host gatherings with their kids, 6 wonderful grandkids, friends and their little Yorkie, Barley.

Kerry’s passion is to see healthy marriages. Marriages where wounded hearts are healed, hope is r... Read More

Teresa is passionate about helping parents and their kids to develop a steadfast love relationship that will anchor them throughout the storms of life. When kids are rooted and grounded in the unconditional love and support of a healthy family, they develop a strong core identity with resilience to navigate challenges as they grow into the amazing adults they were created to be.

When Teresa was seven years old, her father committed suicide. She was raised by a single mother and helped to care for her three younger siblings. She began a lifelong journey of healing through a deep, abiding love relationship with Jesus who became her rock at an early age. She became a young mother herself at the age of 19 and now has four devoted sons and seven wonderful grandchildren who are the joy of her life.

She is married to the love of her life, Kerry Pfaff, who is a marriage and relationship counselor here at The Love Factor and they have been together for 33 years.

Teresa is a licensed, ordained, minister who graduated from Grace Bible Institute and became a Professional Pastoral Counselor and a Certified Professional Christian Therapist through the American Association of Christian Therapists in 2014. She spent nine years working as a para-professional in Special Education in Scottsdale, Arizona, and worked as secretary and public speaker for The Child Sexual Abuse Awareness Project, which was later adopted as a curriculum to help teachers, parents and kids affected by sexual abuse. She taught preschool and ran a before and after school daycare program at Paradise Valley Christian School for five years. She was also a Sunday School teacher and Children’s Church leader at Trinity Church in Scottsdale for ten years and a Pastoral Care Counselor at New Life Church in Rathdrum, Idaho. She has been a worship leader and co-pastored Grace Christian Fellowship in Coeur d’Alene with her husband after the death of their beloved pastor, Larry Green. Larry was the head chaplain of the Kootenai County jail system and Teresa worked with him counseling inmates and facilitating their care after release.

Teresa is passionate about helping parents and their kids to develop a steadfast love relationshi... Read More

Kalaila, a resilient and industrious scholar, is continuing her graduate level studies in Counseling at Colorado Christian University, having shone under the pursuit of a Psychology degree. She fondly recalls the time she was the ‘go-to’ therapist for her friends and is very effective and successful at guiding individuals and couples as they develop empowering relationships. Over the years, she has compassionately and effectively helped change many lives and relationships. Ever the advocate for self-improvement, she encourages and equips her clients to seek perpetual growth and real healing through real practical tools and technics. Her husband, Timothy, serves as a beacon of support in her endeavors, rooted in their cozy abode in Post Falls, where they dream of expanding their family. An aspiring author with a heart for ministry, Kalaila shares her personal journey through her upcoming book, promising to ignite a fire in the hearts of those who read it with her compelling narrative.

Kalaila, a resilient and industrious scholar, is continuing her graduate level studies in Counsel... Read More

Read More

Tammy has dedicated nearly two decades to helping others reach their full potential. With an exceptional background in counseling, she walks with people through difficult times - like trauma and terminal illness – or everyday life pressures. She even works as a suicide negotiator! Her renowned youth ministry leadership at the International House of Prayer Ministries plus her pastoral counseling commitment with Awaken Ministries have made this possible for many individuals today. Through empowering relationships, Tammy nurtures those around her towards thriving rather than just surviving in hard moments; what an inspirational individual!

Tammy has a huge heart and backbone of steel. This became evident at an early age when she saw the grit, patience, and hard work her parents put into their welding shop business - inspiring in her a great appreciation for manual labor! She rose to the challenge athletically throughout school as well; with her parents encouragingly cheering on from the sidelines every step of way. When it came time for them to take end-of-life journeys, this tight family bond strengthened even more. Fast forward many years later: after completing doctoral studies in Clinical Pastoral Psychotherapy from The University Of Theology & Spirituality while also pursuing national board certification as a pastoral counselor - Legacy Christian Church presented Tammy with ordainment papers which were gladly accepted by International Fellowship Chaplains too!

Tammy has dedicated nearly two decades to helping others reach their full potential. With an exce... Read More

Charles was born and raised to a hard-working family in Southern Idaho. He started working on his Uncle’s dairy farm at age 13 and learned early how to be responsible and the value of dependability. He served two years in the United States Navy and has worked in the food and beverage industry for 11 years. He carries a deep passion for counseling with a focus on personal break throughs and self-discovery/identity. He believes his passion comes from God’s vocational call on his life. Starting with Saddleback Church, he has the privilege of counseling many individuals for a variety of different personal issues. He is currently pursuing his bacherlor’s degree in psychology through Colorado Christian University.

Charles and his wife Ricki live in Coeur d’Alene, Idaho. He has two amazing children which are one of the highest priorities for him. He actively attends Real Life Ministries in Post Falls and is also involved with other ministries within his local church as well. He enjoys the outdoors and being active, especially being able to share those enjoyments with his kids.

Charles was born and raised to a hard-working family in Southern Idaho. He started working on hi... Read More

Travis is a successful relationship coach and counselor because of his tremendous experience and education. He is devoted to empowering marriages and couples to push back into real heart connection. Travis also has a deep passion and commitment with helping blended families navigate their unique journeys. Drawing from the rare experience of his own family being called ‘Bonus Families’, he sheds light on facing challenges that arise when merging two worlds. His mission took root after witnessing his parents prioritize his and his brother’s well-being post-divorce, paving the way for a healthy marital example in his father’s remarriage.

Transitioning from the Navy to healing relationship dynamics, Travis has married and divorced, yielding four remarkable children. Through these trials, he harnessed a distinctive outlook on parenting and partnerships. Educated with a BS in Business Administration from the American Military University, he discovered his true calling: empowering families to conquer adversity with effective communication and introspection skills.

Recently remarried, Travis and his wife have rediscovered and embraced faith on personal and familial levels, motivated by their shared resolve to guide and equip others past avoidable pitfalls. His personable approach, testimony, and professional mindset create a safe space for marriages, couples, and families to grow harmoniously.

Travis is a successful relationship coach and counselor because of his tremendous experience and ... Read More